Ensure seniors & individuals with disabilities receive all necessary medical supplies and home health services; assist with the preparation and submission for medicaid long-term care applications.
Appointment Coordination
Assisting senior citizens and adults with disabilities by communicating with their health providers to ensure they receive top medical care. Will also visit with patients in the hospital when family members are not available.
Billing and Claims
Help reconcile and review billing and claim issues with HMOs and managed care organizations.
“Marc Berlin was a definite asset when it came to spending time with my husband John who was diagnosed with Alzheimer’s disease while at the same time providing respite and relief for myself. Marc was able to engage John with articles From the newspaper and On other topics like sports and science and different card games. It was a definite relief and beneficial to have Marc be involved and it gave me peace of mind. He provided personal caring attention and I would highly recommend Marc for anyone in need wanting to remain safe at home.”
We provide trusted, hands-on patient advocacy both in-person and virtually throughout Long Island, New York City, and surrounding communities
Long Island
Nassau County
Suffolk County
The Five Towns
Cedarhurst
Woodmere
Lawrence
Hewlett
Inwood
Lynbrook
Long Beach
Massapequa
and more…
New York City
Manhattan
Queens
Brooklyn
The Bronx
Staten Island
Bayside
Hughes
Astoria
and more…
Hudson Valley & Tri-State
Westchester County
Yonkers
New Rochelle
White Plains
Scarsdale
Rockland County
Virtual Care Across NY
NJ & CT Remote Support
and more…
Trusted by Clients and Partners
Dedicated advocacy. Proven commitment. Real impact.
Frequently Asked Questions
Do you provide patient advocacy services in New York City?
Yes! On The Marc Patient Advocacy Services proudly serves families across all of New York City (including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island), Long Island, and Westchester County. We provide both in-person and remote advocacy.
Which New York hospitals and healthcare systems do you work with?
We regularly navigate and coordinate care with major New York healthcare networks, including Mount Sinai, NYU Langone Health, NewYork-Presbyterian, Northwell Health, and Memorial Sloan Kettering. Our deep knowledge of these local hospital systems helps us advocate effectively for your loved one.
Can you assist with New York Medicaid and home care planning?
Absolutely. Navigating New York’s complex healthcare landscape—including Medicaid long-term care applications, choosing managed care organizations (MCOs), and coordinating local home health care agencies— is one of our primary services. We make sure you get the maximum coverage and care quality available in NY.
How do you help with hospital discharge planning on Long Island and in NYC?
Hospital discharge can be incredibly overwhelming, and families are often pressured to make fast decisions. We act as your on-site advocate during the discharge process at New York hospitals. We review the discharge plan, ensure home health services or rehabilitation centers are secured, coordinate medical equipment deliveries, and make sure you understand your rights under the New York State Hospital Patients’ Bill of Rights before leaving the facility.
What is a Managed Long-Term Care (MLTC) plan in NY, and how do you help navigate it?
In New York, if a senior or individual with a disability needs home care services through Medicaid, they must enroll in a Managed Long-Term Care (MLTC) plan. Navigating MLTC assessments (like the New York Independent Assessor/NYIA) and choosing the right insurance provider can be incredibly difficult. We guide families through the entire application, assessment, and enrollment process to ensure your loved one receives the maximum hours of home care assistance they qualify for.
Do you offer services to families living outside of New York who have relatives in NYC or Long Island?
Yes, this is one of our most requested services. Many adult children live out-of-state but have elderly parents residing in Queens, Manhattan, Nassau, or Suffolk County. We act as your local “eyes and ears” by attending local doctor appointments, checking in on them at hospital or rehabilitation facilities, communicating medical updates to you, and managing their local care team.
Can you assist seniors or individuals with disabilities with day-to-day tasks and daily care management?
Yes. Beyond coordinating medical appointments, we help manage the daily logistics that allow seniors and individuals with disabilities to live safely and independently. While we do not provide direct, hands-on physical or medical labor ourselves, we arrange and coordinate companion care, assist with organizing personal schedules, set up reliable medical transportation services across NYC and Long Island, and manage ongoing household care coordination.
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