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Professional Patient Advocacy Services in New York City & Long Island

Supporting individuals with expert guidance and advocacy to manage their health care needs and concerns.

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On The Marc Patient Advocacy Services

Just a Taste of What We Offer

Medical Supplies / Home Health Services

Ensure seniors & individuals with disabilities receive all necessary medical supplies and home health services; assist with the preparation and submission for medicaid long-term care applications.

Appointment Coordination

Assisting senior citizens and adults with disabilities by communicating with their health providers to ensure they receive top medical care. Will also visit with patients in the hospital when family members are not available.

Billing and Claims

Help reconcile and review billing and claim issues with HMOs and managed care organizations.

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 Patient Advocacy Services

Marc Berlin – Client Testimonials

Happy Clients

What our clients have to say…

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Benefits of a Patient Advocate

Why do you need an advocate?

  • Communicate with healthcare providers
  • Schedule appointments for doctor visits and medical tests
  • Help patients get the information they need to make decisions
  • Receive the financial, legal, and social support a patient needs
  • Coordinate with insurance companies, employers, case managers, lawyers, and others
  • Breath easier knowing you are in good hands
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Marc Berlin - On The Marc Patient Advocacy Services

Our New York Service Areas

We provide trusted, hands-on patient advocacy both in-person and virtually throughout Long Island, New York City, and surrounding communities

Long Island

  • Nassau County
  • Suffolk County
  • The Five Towns
  • Cedarhurst
  • Woodmere
  • Lawrence
  • Hewlett
  • Inwood
  • Lynbrook
  • Long Beach
  • Massapequa
  • and more…

New York City

  • Manhattan
  • Queens
  • Brooklyn
  • The Bronx
  • Staten Island
  • Bayside
  • Hughes
  • Astoria
  • and more…

Hudson Valley & Tri-State

  • Westchester County
  • Yonkers
  • New Rochelle
  • White Plains
  • Scarsdale
  • Rockland County
  • Virtual Care Across NY
  • NJ & CT Remote Support
  • and more…

Trusted by Clients and Partners

Dedicated advocacy. Proven commitment. Real impact.

NAIPC

Frequently Asked Questions

Do you provide patient advocacy services in New York City?
Yes! On The Marc Patient Advocacy Services proudly serves families across all of New York City (including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island), Long Island, and Westchester County. We provide both in-person and remote advocacy.
Which New York hospitals and healthcare systems do you work with?
We regularly navigate and coordinate care with major New York healthcare networks, including Mount Sinai, NYU Langone Health, NewYork-Presbyterian, Northwell Health, and Memorial Sloan Kettering. Our deep knowledge of these local hospital systems helps us advocate effectively for your loved one.
Can you assist with New York Medicaid and home care planning?
Absolutely. Navigating New York’s complex healthcare landscape—including Medicaid long-term care applications, choosing managed care organizations (MCOs), and coordinating local home health care agencies— is one of our primary services. We make sure you get the maximum coverage and care quality available in NY.
How do you help with hospital discharge planning on Long Island and in NYC?
Hospital discharge can be incredibly overwhelming, and families are often pressured to make fast decisions. We act as your on-site advocate during the discharge process at New York hospitals. We review the discharge plan, ensure home health services or rehabilitation centers are secured, coordinate medical equipment deliveries, and make sure you understand your rights under the New York State Hospital Patients’ Bill of Rights before leaving the facility.
What is a Managed Long-Term Care (MLTC) plan in NY, and how do you help navigate it?
In New York, if a senior or individual with a disability needs home care services through Medicaid, they must enroll in a Managed Long-Term Care (MLTC) plan. Navigating MLTC assessments (like the New York Independent Assessor/NYIA) and choosing the right insurance provider can be incredibly difficult. We guide families through the entire application, assessment, and enrollment process to ensure your loved one receives the maximum hours of home care assistance they qualify for.
Do you offer services to families living outside of New York who have relatives in NYC or Long Island?
Yes, this is one of our most requested services. Many adult children live out-of-state but have elderly parents residing in Queens, Manhattan, Nassau, or Suffolk County. We act as your local “eyes and ears” by attending local doctor appointments, checking in on them at hospital or rehabilitation facilities, communicating medical updates to you, and managing their local care team.
Can you assist seniors or individuals with disabilities with day-to-day tasks and daily care management?
Yes. Beyond coordinating medical appointments, we help manage the daily logistics that allow seniors and individuals with disabilities to live safely and independently. While we do not provide direct, hands-on physical or medical labor ourselves, we arrange and coordinate companion care, assist with organizing personal schedules, set up reliable medical transportation services across NYC and Long Island, and manage ongoing household care coordination.

On The Marc FREE Resources

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Keep your essential medical information accessible in case of emergencies. A simple card that can help protect your health and your rights.

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Medical Information Sheet

Keep your critical health details organized when it matters most. Having your full medical history on one clear page ensures you receive the best care during doctor visits, hospital stays, or emergencies.

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